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Category: tech support

  • How to Add or Remove the "Location" Tab in Region and Language

    Information
    This article will show you how to add or remove the Location tab in Region and Language for all users to be able to see or not the option to change their default geographical location (GeoID) in Vista and Windows 7.

    WARNING:
    You must be logged in as an administrator to be able to do this tutorial.
    EXAMPLE:
    Region and Language “Location” Tab Added and Removed

    Here’s How:
    Through the Local Group Policy Editor
    1. Open the Local Group Policy Editor.
    2. In the left pane, click on to expand User Configuration, Administrative Templates, Control Panel, and Regional and Language Options. (see screenshot below)
    3. In the right pane, right click on Hide the geographic location option and click on Edit. (see screenshot above)
    4. To Add/Restore “Location” Tab in Region and Language
    A) Select (dot) either Not Configured or Disabled. (see screenshot below step 6)
    NOTE:
    Not Configured is the default setting.
    B) Go to step 6.
    5. To Remove “Location” Tab in Region and Language
    A) Select (dot) Enabled. (see screenshot below step 6)
    6. Click on OK. (see screenshot below)
    7. Close the Local Group Policy Editor window.

  • How to Enable or Disable Recent Items in Windows 7

    Information
    Recent Items is a list of your recently used files on the right side of the Start Menu, Taskbar Windows Explorer icon link, in the Navigation Pane Recent Places, and in Jump Lists.
    This article will show you how to enable or disable all users on the computer the ability to turn on Recent Items in Windows 7 and Vista.

    EXAMPLE:
    Recent Items Enabled and Disable in Start Menu
    NOTE:
    When disabled, you will notice the Store and display recently opened items in the Start Menu and taskbar option is grayed out it Start Menu Properties.
    OPTION ONE
    Through a Registry
    To Enable Recent items:
    Copy the following codes into a note pad and save the file as “Enable recent items.reg”
    Windows Registry Editor Version 5.00
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    “NoRecentDocsHistory”=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    “NoRecentDocsHistory”=-
    Double click the notepad file and you are done.
    To Disable Recent items:
    Copy the following codes into a note pad and save the file as “Disable recent items.reg”
    Windows Registry Editor Version 5.00
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    “NoRecentDocsHistory”=dword:00000001
    Double click the notepad file and you are done.
    OPTION TWO
    Through the Local Group Policy Editor
    1. Open the Local Group Policy Editor.
    2. In the left pane, click on the arrow to expand User Configuration, Administrative Templates, then click on Start Menu and Taskbar. (See screenshot below)
    3. In the right pane, right click on Do not keep history of recently opened documents and click on Edit. (see screenshot above)
    4. To Enable Recent Items
    A) Select (dot) Not Configured or Disabled. (see screenshot below step 6)
    B) Go to step 6.
    5. To Disable Recent Items
    A) Select (dot) Enabled. (see screenshot below step 6)
    6. Click on OK. (see screenshot below)
    7. Close the Local Group Policy Editor. (see screenshot below step 2)

  • How to Find the IP Address of Your Computer in Windows 7

    Information
    This article will show you how to find out what the Internet Protocol address (IP address) is for your computer. A IP address identifies a computer that is connected to the Internet or a network by a unique number. Currently this will usually be a Internet Protocol Version 4 (IPv4) number that consists of four groups of numbers separated by periods, for example 192.200.44.69 (not a real one).

    OPTION ONE
    To Find IP Address Using Network Connnections Details
    1. Open the Control Panel (icons view), and click on the Network and Sharing Center icon.
    2. In the left pane, click on the Change adapter settings link. (see screenshot below)
    3. Right click on the network connection (network adapter or NIC) that you want to see the IP address of, and click on Status. (see screenshot below)
    4. Click on the Details button. (see screenshot below)
    5. To the right of IPv4 Address (Property), you will see the IP address (Value) for the selected network connection (network adapter or NIC). (see screenshot below)
    6. When done, click on Close (steps 4 and 5) twice and close the Network Connections window (step 3).
    OPTION TWO
    To Find IP Address Using “ipconfig /all” Command
    1. Open a command prompt.
    2. In the command prompt, type ipconfig /all and press enter. (see screenshot below step 3)
    3. Scroll down to the listed network adapter or NIC that you want to see the IP address of. You will see the IP address listed to the right of IPv4 Address. (see screenshot below)
    4. When done, you can close the command prompt window.

  • How to Change the Background Image in Windows 7 WMP12

    Information
    This tutorial will show you how to change the default background image in Windows Media Player that is shown in Library mode.

    Warning
    This tutorial involves hacking the registry, while this hack is safe, you must follow the instructions carefully.
    Here’s How:
    1) Run regedit by going to start menu and entering regedit in the search bar,
    2) Navigate to the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences
    3) Double click on the LibraryBackgroundImage key name and a dialog box will appear asking for a value. The value to be entered is from 0 to 6. Restart WMP each time you change the key value.
    NOTE:

    Below are screenshots of the various backgrounds.

  • How to Join or Unjoin the Windows 7 Customer Experience Improvement Program

    Information
    The Windows CustomerExperience Improvement Program helps Microsoft improve Windows. Without interrupting you, it collects information about your computer hardware and how you use Window. The program periodically downloads a file to collect information about problems you might have with Windows. The information collected is not used to identify or contact you.
    Windows 7 PrivacyStatement – Microsoft Windows

    This will show you how to join or unjoin the Windows Customer Experience Improvement Program (CEIP) in Windows 7.
    Here’s How:
    1. Open the Start Menu, then copy and paste Change Customer Experience Improvement Program in the search box and press enter.
    A) Go to step 3 or 4.
    OR
    2. Open the Control Panel (icons view), and click on the Action Center icon.
    A) Click on the Change Action Center Settings link in the left pane. (see screenshot below)
    B) Click on the Change Customer Experience Improvement Program link. (see screenshot below)
    C) Close the Change Action Center Settings window. (see screenshot below step 2A)
    3. To Join the Customer Experience Improvement Program
    A) Select (dot) Yes, I want to participate in the program, and click on the Save Changes button. (see screenshot below)
    NOTE:
    This is the default setting.
    4. To Unjoin the Customer Experience Improvement Program
    A) Select (dot) No, I don’t want to participate in the program, and click on the Save Changes button. (see screenshot above)
    5. If prompted by UAC, then click on Yes (if administrator) or type in the administrator’s password (if standard user).

  • How to Join or Unjoin the Windows 7 Help Experience Improvement Program

    Information
    By participating in the Help Experience Improvement Program you can help Microsoft improve the quality and relevance of your online Help experience by allowing data to be collected about how users navigate using online Help, typing search queries, clicking links to Help topics, clicking links to Web sites, and so on. The information collected is not used to identify or contact you.

    Windows 7 PrivacyStatement – Microsoft Windows

    This will show you how to join or un join the Help Experience Improvement Program in Windows 7.
    Here’s How:
    1. Open the Start Menu and click on the Help and Support button on the right dark side.
    A) Go to step 4.
    OR
    2. Open the Start Menu, then copy and paste Help and Support in the search box and press enter.
    A) Go to step 4.
    OR
    3. While in Windows Explorer, click on the Help and Support  toolbar icon at the upper right corner.
    4. In the Windows Help and Support window, click on Options and Settings. (see screenshot below)
    5. Check the Improve my search results by using online Help box. (see screenshot below)
    NOTE: 
     The option in steps 6 and 7 will be grayed out unless you check this option.
    6. To Join the Help Experience Improvement Program
    A) Check the Join the Help Experience Improvement program box. (see screenshot above)
    NOTE:  
    This is the default setting.
    B) Go to step 8.
    7. To Unjoin the Help Experience Improvement Program
    A) Uncheck the Join the Help Experience Improvement program box. (see screenshot below step 5)
    8. If you did not want the option in step 5 to remain checked, then uncheck it. (see screenshot below step 5)
    9. Click on OK. (see screenshot below step 5)
    10. Close the Windows Help and Support window. (see screenshot below step 4)

  • Windows 7 Startup Recovery feature






         
           A lot of times if Windows can’t boot properly because of a hardware change, unexpected shutdown, or other errors, it will come up with the Windows Error Recovery screen. This gives you the option to go into Startup Repair or try to boot Windows normally.

    This article works for Windows 7, but will not work for  Windows XP.



           If Windows won’t boot properly and doesn’t give you the Error Recovery screen, you can get into it manually. Power the computer completely down, and when you power it up again, keep hitting the F8 key until you see the Advanced Boot Options screen. Once you get to this screen, highlight Repair Your Computer and hit Enter.



           Now you have different System Recovery Options to choose from. Click on Startup Repair to begin the troubleshooting process as it can detect and fix problems.



    Startup Repair begins the scan and attempts to repair the system. Be patient while it finishes, sometimes it can take a while for it to complete.



    In this particular instance a System Restore is recommended. You don’t have to use this option, you can cancel it and allow the tool to keep trying to fix the issue.



    The System Restore process starts and returns system settings to a time when it worked correctly. You should have a few different date ranges to choose from, but you’ll want to select the most recent one.

        After it’s been restored, you’ll get a message indicating it was successful and you need to Restart.

             If the problem cannot be fixed, you’ll get a message indicating it can’t be fixed automatically, and you’ll get a summary of the error that can be sent to Microsoft. Depending on what the error is, sometimes you will get additional links to options or support. The manufacturer of the computer might also provide additional solutions.



    The option to send the error details to Microsoft.

    This article works for Windows 7, but will not work for  Windows XP.

  • How to Configure UAC to Require a Password for Administrator

    Information
    While the UAC prompts seen when using a standard account may require a password, this is not the case while using an admin account.
    Once logged into the Admin account, a user can change anything only by clicking Yes on a user account control box. Some security measure. By requiring a password on each UAC prompt you can add security to your administrator account(s).
    This article works for Windows 7 and Windows Vista but is not applicable for Windows XP.

    Here’s How:
     
    First, be sure that UAC (User Account Control) is enabled. Open the control panel, navigate to the User Accounts & Family Safety section, click on User Accounts, then click on Change User Account Control Settings. Be sure that the sliding bar is not on the lowest setting.
    Now that you’ve confirmed that UAC is enabled, you can enhance it.
    Open the start menu and go to the search box.
    Type in Local Security Policy, now hit enter.
    Once this program is open, navigate to Local Policies, then Security Options.
    Now scroll down until you see User Account Control in the name of the policies.
    Once you see them, find the two that say User Account Control: Behavior of the elevation prompt for…. Right click on them and click modify. Change the values to Prompt for Credentials. Exit the program.
    Now you will be greeted by a password prompt any time you do something that user account control deems a security action.
    This may happen more of less often depending on what level you set your UAC to. Personally, I have mine set to the top level, however that’s mostly due to the fact that I download a lot of “questionable” files from many different sometimes non reputable sources.
    If you wish to be able to adjust Windows settings without being prompted, then the two settings below the top will do. Use the second down if you wish to have the UAC dim your desktop, use the third down if you don’t.
    To confirm that you’re being prompted for a password, just set your UAC to the highest level and then attempt to access UAC settings again.
    This article works for Windows 7 and Windows Vista but is not applicable for Windows XP.

  • How to Restore the Windows 7 MBR (Master Boot Record)

    Information
    If you have been dual booting with Linux, then you probably know one of the Linux boot managers like Grub or LILO has been installed in the MBR of your hard drive. What can you do when you no longer want Linux on that hard drive?
    This tutorial will show you how to use your 7 DVD and BOOTSECT.EXE to restore the “bootsector code” of the MBR and allow you to begin booting to Windows 7 again.
    This article works for Windows 7 and Windows Vista but will not work for Windows XP.

    Tip
    You can use this method to update the bootsector code for Windows 7, Vista, XP, 2000 or switch between Bootmgr and NTLDR. Just check the Microsoft TechNet site for the correct command.
    Here’s How:
    1. Boot your computer to the Windows 7 DVD (or to a “Repair CD”). At this screen choose to install now.
    2. Select your language and click next.
    3. Click the button for “Use recovery tools”.
    4. Then select “Command Prompt”.
    5. When open, the command prompt will look like this:
    6. The command we will use, bootsect.exe, is in a folder (named boot) on the DVD.
    We need to know what drive letter has been assigned the DVD drive to access the folder.
    Code:
    Type: diskpart
    and press Enter
    Type: select disk 0 (zero)
    and press Enter
    type: list volume
    and press Enter
    In this screen shot, the 7 DVD is letter: G
             
    7. Use your DVD drive letter and
    Code:
    Type: exit
    and press Enter
    to close Diskpart
    Type: G: (use the letter of your DVD drive)
    and press Enter
    Type: cd boot
    and press Enter
    Type: dir
    and press Enter
    to verify that bootcect.exe is there (if you really need to)
             
    8. To restore the “bootsector code”:
    Code:
    TYPE: bootsect /nt60 SYS /mbr
    and press Enter
             
    NOTE:
    If this method fails to restore the MBR, you can try the bootrec command as it is also a tool for repairing the MBR.
    9. When completed successfully,
    Code:
    Type: exit
    and press Enter
    This will close the command prompt window.
    10. Now select Shut Down or Restart
             
    11. Then you can reboot your computer into Windows.

    This article works for Windows 7 and Windows Vista but will not work for Windows XP.

  • How to Use Private Character Editor in Windows 7


    The Private Character Editor is the lesser-known companion to Character Map. The program allows you to insert characters of your own design into text that you write. They can be linked to all fonts, a selected number of fonts, or just a single font.

    This article is applicable to Windows 7 and may or may not work for Windows XP.

    Here’s how:
    Begin by clicking on the start button and typing Private Character Editor into the search box and press enter/return. You will need to enter administrative credentials to continue. The following screen will appear:
    Click on OK. If you wish to design your own characters, you can do so in the grid shown below. When you have finished your design, proceed to the Save Character section.
    Click Edit and then click Copy Character…
    Choose the character you wish to copy, click on it to select it, and click OK.
    Click Edit and then click Save Character (alternatively, use the Ctrl + S shortcut).
    If you wish to create/copy further characters, click on View and then click Next Code (or use the Ctrl + N shortcut). The Prev Code (Ctrl + P shortcut) will then become available. You can copy/create further characters or edit existing ones.
    When you have finished copying/creating/editing characters, you need to link them so that you can access and use them. To do this, click on File and then click Font Links…
     
    For the default option of Link with All Fonts, simply click on OK. You may now close the Private Character Editor.
     
    To explicitly link with one or more font(s), click on Link with Selected Fonts, browse to the required font and then click Save As… Give the character an appropriate name and click Save. Repeat for all fonts that you want to link with. When you have finished, click on OK and then close the Private Character Editor.

    This article is applicable to Windows 7 and may or may not work for Windows XP.


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